SHIPPING/DELIVERY INFORMATION

MILA Maison Des Roses® - USA

 
US SHIPPING 

Our Box arrangements ship via FedEx depending on your location. All orders placed before 2PM PST Cut Off Time will ship that same day, others will ship the following day, except on Saturday and Sunday.   Please note that we do not ship to PO boxes.

STANDARD SHIPPING

For all orders placed before 2pm (PST), delivery Nationwide is available 3 business days after your order has been processed. It will be automatically added to your order at the time of check out.

• California: $25

• Within the rest of US: $20

Please note that Mila USA is not able to process deliveries on Sundays or public vacations.

NEXT DAY DELIVERY (Express or Overnight shipping)

If your chosen delivery date cannot be accommodated with Standard Shipping, then you have the option of choosing an Express shipping option (made by Fedex): 

For orders processed before 2pm (PST), during weekdays, next business day delivery is possible within USA. A charge of $75 will be added to your order. Our overnight shipping (next day delivery) is made by Fedex.

Please note that Mila USA is not able to process deliveries on Sundays or public vacations.

PACKAGE TRACKING 

Mila USA will send you an email notification with tracking information to follow your package.

For all questions please email at mila.us@milaroses.com

RETURN AND REFUND POLICY

Unless proven damaged by our carrier, Fedex, we do not accept returns.

All orders are made specifically to your requirements, we listen to your needs and build your flower arrangement accordingly.

For any questions please email at mila.us@milaroses.com

In the event that our carriers do not meet your requested delivery date, your total delivery fees will be refunded.

DELIVERY INSURANCE 

All orders shipped come with package insurance. 

INTERNATIONAL LOCATION  and Shipping

All our Eternal Arrangements are availables in the countries listed below.

Entering our website www.milaroses.com you can choose between those 8 countries : USA, CANADA, MEXICO, SWITZERLAND, FRANCE, SPAIN, MOROCCO, and CARRIBEAN ISLANDS (GUADELOUPE and ST MARTEEN). Please note that we do not ship outside of these countries we are based in.

DELIVERY TIME FRAME AND FEES

All orders shipped to addresses in the United States are shipped via FedEx.

Our Shipping rates :

• Ground (1-4 business days ) within USA: $20
• Express Saver (3 business days ) whitin the United States: $30
• Overnight shipping (Next business day) whitin the United States: $75

Any other Questions about Shipping? 

If you have any another questions about your order contact the MILA Maison Des Roses ® Customer Service team: Email: mila.us@milaroses.com Phone: 424-413-413-0